Terms And Conditions

DezzWorks Service Retainer Agreement
& Terms of Service

dezzworks.com | support@dezzworks.com | 863-800-0808

Effective Date: The date of electronic acceptance through the DezzWorks client portal.
Service Provider: DezzWorks, a DBA (doing business as) of Games And Recreations, operating under New York State law. dezzworks.com | support@dezzworks.com | 863-800-0808
Client: The individual or business entity that registers, submits a project, or otherwise engages DezzWorks services through the dezzworks.com portal.

By submitting a project, creating an account, generating an AI design, checking the acceptance box in the client portal, or making any payment, the Client agrees to be bound by all terms of this Agreement.

1. Scope of Services

DezzWorks (a DBA of Games And Recreations) provides two categories of service:

(a) Remote cabinet design support services, including but not limited to: cabinet layout drafting, elevation drawings, cut lists, room measurements, design revisions, and related documentation as agreed upon per project.

(b) AI Kitchen Designer services, including AI-generated kitchen renderings, visualizations, panoramic images, and related digital outputs produced from photos and information the Client submits.

All services are delivered digitally through the DezzWorks client portal. DezzWorks does not manufacture, install, measure on-site, or physically supply any cabinetry, appliances, or building materials. DezzWorks does not provide architectural, engineering, structural, electrical, plumbing, or contracting services, and nothing delivered by DezzWorks should be relied upon for construction, permitting, or installation.

2. Retainer & Payment Terms

2.1 Retainer Fee

Clients on a monthly subscription plan agree to pay a retainer fee as selected at signup. The retainer secures the Client’s access to DezzWorks services for the billing period and is non-refundable once the billing period begins.

2.2 One-Time Project Fee

Clients who select a one-time project option agree to pay the quoted fee prior to project commencement. Payment must be received in full before design work begins.

2.3 AI Kitchen Designer Fees

AI Kitchen Designer services are offered in tiers and à-la-carte options at the prices shown in the portal at the time of purchase (including, without limitation, single renders, render packs, premium renderings, designer-review options, additional renders, and watermark-removal options). All such fees are due and payable in full at the time of purchase. Because AI outputs are generated and delivered immediately upon purchase, all AI Kitchen Designer fees are NON-REFUNDABLE once generation has begun, except where a refund is required by applicable law. Dissatisfaction with the subjective appearance, style, or creative result of an AI rendering is not grounds for a refund.

2.4 Free Tier / Free Project

DezzWorks may, at its sole discretion, offer a free tier or one or more complimentary projects or renders. Any free offering is provided “as is,” is subject to the same terms and limitations as paid services (and to any additional usage limits stated in the portal), and may be modified, limited, or withdrawn at any time without notice. DezzWorks reserves the right to verify eligibility and to limit free usage per client, per business entity, per household, per device, and per billing or IP address.

2.5 Accepted Payment Methods

DezzWorks accepts payment through its designated third-party payment processors as shown in the portal at the time of purchase (which may include Stripe and others). All transactions are processed securely through these third-party processors, and the Client’s use of those processors is also subject to their respective terms. DezzWorks does not store full credit card information. The available payment methods may vary by service and may change over time.

2.6 Late Payments

Subscription payments not received within five (5) days of the due date may result in suspension of portal access. Access will be restored upon receipt of full payment.

2.7 Chargebacks

The Client agrees to contact DezzWorks at support@dezzworks.com to resolve any billing concern before initiating a chargeback or payment dispute. Initiating a chargeback for services that were delivered as described may, at DezzWorks’s discretion, result in immediate suspension or termination of the Client’s account and forfeiture of any remaining access or credits.

3. Revision & Render Policy

3.1 Cabinet Design Support Revisions

For remote cabinet design support projects, each project includes a maximum of two (2) revisions. A revision is defined as any change to an approved or submitted design scope, including but not limited to: dimension changes, layout alterations, material specification changes, or additions to the original brief. Revisions beyond the included two (2) are subject to an additional fee, quoted at DezzWorks’s discretion prior to commencement of the additional work. Clients will be notified before any additional charges are applied.

3.2 AI Kitchen Designer Renders

AI Kitchen Designer purchases entitle the Client only to the specific number and type of renderings stated for the tier or option purchased. AI renders are generated from the Client’s submitted photos and inputs and are NOT “revisions.” Additional or regenerated renders are available only as separate paid à-la-carte purchases at the prices shown in the portal. DezzWorks does not guarantee that any regeneration will produce a result the Client prefers.

3.3 Submitting Requests

Revision requests and support inquiries must be submitted through the client portal messaging system. Verbal or email requests outside the portal are not binding and will not be actioned until submitted through the portal.

3.4 Sole and Exclusive Remedy

If a DezzWorks deliverable contains an error, omission, or defect attributable to DezzWorks, the Client’s sole and exclusive remedy is correction or re-performance of the affected work by DezzWorks (a revision) at no additional charge, provided the Client reports the issue through the portal within seven (7) days of delivery. This correction right is the Client’s only remedy for any such error and is in lieu of any refund, credit, damages, or other claim. DezzWorks’s election to correct or re-perform shall fully satisfy its obligations with respect to the reported issue.

4. AI Kitchen Designer — Nature, Limitations & Disclaimers

The Client acknowledges and agrees to the following with respect to all AI Kitchen Designer outputs:

4.1 Illustrative Only

AI-generated renderings are artistic, conceptual visualizations created by third-party artificial-intelligence systems. They are provided for inspiration and illustrative purposes ONLY. They are NOT architectural drawings, construction documents, engineering plans, measured drawings, or material/product specifications, and must not be used as such. The Client agrees that these inspirational, artistic views, designs, and renderings are to be used solely as inspiration and creative reference, and for no other purpose.

4.2 No Accuracy Guarantee

DezzWorks does not warrant that any AI rendering will be accurate, realistic, true-to-scale, physically buildable, code-compliant, or a faithful representation of the Client’s actual room, existing fixtures, dimensions, finishes, or products. AI systems may add, remove, move, misinterpret, or invent elements (including walls, windows, doors, cabinetry, appliances, lighting, colors, and finishes), and results may vary between generations.

4.3 No Reliance for Construction or Purchases

The Client must not rely on AI renderings to order materials, cut or fabricate cabinetry, obtain permits, perform construction, or make any purchasing or financial decision. The Client is solely responsible for obtaining independent professional verification (including licensed contractors, architects, engineers, and accurate physical measurements) before acting on any output. DezzWorks is not responsible for any costs, materials, labor, delays, or losses resulting from reliance on AI outputs.

4.4 Client-Submitted Content

The Client is solely responsible for the photos, images, descriptions, dimensions, and other content they submit. The Client represents and warrants that they own or have full rights to submit such content, that it does not contain images of third parties without consent, and that it does not infringe any intellectual-property, privacy, or other rights. The Client must not upload unlawful, infringing, offensive, or sensitive content. DezzWorks may refuse, remove, or decline to process any submission at its discretion.

4.5 Third-Party AI Providers

AI outputs are produced using third-party AI services. Availability, behavior, quality, and pricing of those services are outside DezzWorks’s control and may change or be interrupted. DezzWorks is not liable for any third-party AI provider’s acts, omissions, outages, or changes.

4.6 Output Availability & Link Expiration

Generated designs and any shared design-review links are made available for a limited time. Design-review and shared links expire ninety (90) days after they are issued, after which they may no longer be accessible. The Client is responsible for downloading and saving their renderings before expiration. DezzWorks is not obligated to store, back up, regenerate, or re-supply outputs after expiration and may delete outputs at any time after the access period.

4.7 Watermarks

Certain tiers deliver watermarked previews. Removal of watermarks, where offered, is a separate paid option. Use of watermarked previews is limited to personal preview; the Client may not remove, obscure, or circumvent watermarks except through a paid watermark-removal option provided by DezzWorks.

4.8 Client Verification of Measurements

DezzWorks works remotely and relies entirely on the measurements, dimensions, photos, and specifications supplied by the Client. The Client is solely responsible for independently verifying all measurements, dimensions, clearances, fit, and field conditions — and for confirming product availability and specifications — before ordering, purchasing, cutting, fabricating, or installing any materials or cabinetry, whether based on AI renderings or on manual cabinet design support deliverables. DezzWorks does not perform on-site measurement and is not responsible for any error, mismatch, waste, cost, delay, or loss arising from inaccurate, incomplete, or unverified information provided by the Client, or from the Client’s failure to verify before proceeding.

5. Intellectual Property

Upon receipt of full payment for a project or AI render, DezzWorks grants the Client a non-exclusive, non-transferable, revocable license to use the delivered files for the Client’s own personal or internal business purposes in connection with the specific project for which they were created.

DezzWorks retains all intellectual property rights to its design methodologies, templates, prompts, tools, software, and processes. To the extent DezzWorks holds any rights in delivered files or AI outputs, those rights remain with DezzWorks except for the limited license granted above. Delivered files and AI outputs may not be resold, sublicensed, redistributed, or used to train any AI model without prior written consent from DezzWorks.

The Client acknowledges that AI-generated outputs may not be eligible for copyright protection, that similar or identical outputs may be generated for other clients, and that DezzWorks makes no representation that any output is unique or exclusive to the Client.

DezzWorks reserves the right to use completed project work and AI outputs (excluding the Client’s original submitted photos where they identify the Client) in its portfolio, marketing materials, and website, unless the Client requests confidentiality in writing at the time of project submission.

6. Confidentiality

DezzWorks agrees to keep all Client project information, business details, and submitted files confidential and will not disclose such information to third parties without the Client’s written consent, except as required by law and except for transmission to the third-party service providers (including AI and payment providers) reasonably necessary to deliver the services.

7. Disclaimer of Warranties

ALL SERVICES, RENDERINGS, FILES, AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, DEZZWORKS DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION. DEZZWORKS DOES NOT WARRANT THAT THE SERVICE, PORTAL, OR ANY OUTPUT WILL MEET THE CLIENT’S REQUIREMENTS OR EXPECTATIONS.

8. Limitation of Liability

To the fullest extent permitted by law, DezzWorks (Games And Recreations), and its owners, employees, and contractors, shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, materials, labor, or business, arising out of or related to this Agreement or the services, even if advised of the possibility of such damages.

In all cases, the total aggregate liability of DezzWorks to the Client for any and all claims arising out of or related to this Agreement or the services shall not exceed the total fees actually paid by the Client to DezzWorks in the three (3) months immediately preceding the event giving rise to the claim.

Without limiting the above, DezzWorks is not liable for:
Errors resulting from inaccurate, incomplete, or low-quality information, photos, or measurements provided by the Client.
Any inaccuracy, omission, invention, or artistic interpretation in AI-generated outputs.
Losses arising from the Client’s use, misuse, or reliance on delivered files or AI outputs, including for construction, ordering, or purchasing.
Delays, interruptions, outages, or changes caused by third-party AI, hosting, or payment providers.
Delays caused by the Client’s failure to provide required information or approvals.
Loss of access to outputs after the access/expiration period described in Section 4.6.

Some jurisdictions do not allow certain limitations or exclusions; in such cases the limitations above apply to the maximum extent permitted by law.

9. Indemnification

The Client agrees to indemnify, defend, and hold harmless DezzWorks (Games And Recreations), its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or related to: (a) the Client’s use of DezzWorks services or any output; (b) any breach of this Agreement by the Client; (c) any content the Client submits, including any claim that it infringes or violates a third party’s intellectual-property, privacy, or other rights; or (d) the Client’s reliance on any AI output for construction, purchasing, or other decisions.

10. Termination

Either party may terminate this Agreement with written notice through the DezzWorks portal or via email to support@dezzworks.com. DezzWorks is a DBA of Games And Recreations.

Upon termination:
The Client remains responsible for payment of all fees for services already rendered.
Retainer fees and AI Designer fees already collected are non-refundable to the extent permitted by law.
DezzWorks will deliver any completed work product up to the termination date.
DezzWorks reserves the right to immediately suspend or terminate access for any Client who violates these terms, abuses the service, submits prohibited content, or initiates an improper chargeback.

11. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Any dispute arising under this Agreement shall first be attempted to be resolved through good-faith negotiation between the parties. If negotiation fails, disputes shall be submitted to binding arbitration in New York State in accordance with the rules of the American Arbitration Association (AAA). The prevailing party shall be entitled to recover reasonable attorney’s fees and costs. To the extent permitted by law, the parties agree that any dispute will be resolved on an individual basis and not as part of a class or representative action.

12. Entire Agreement & Amendments

This Agreement constitutes the entire agreement between DezzWorks and the Client and supersedes all prior negotiations, representations, or agreements. DezzWorks reserves the right to update these terms at any time. Clients will be notified of material changes via the portal or email. Continued use of DezzWorks services after notification constitutes acceptance of the updated terms. If any provision of this Agreement is found unenforceable, the remaining provisions remain in full force and effect.

13. Electronic Acceptance

The Client’s electronic acceptance of this Agreement — including checking the acceptance checkbox in the DezzWorks client portal — constitutes a legally binding electronic signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the New York Electronic Signatures and Records Act (ESRA). A timestamped record of each acceptance, including the Client’s name, user ID, IP address, date, and time, is automatically recorded and stored by DezzWorks.

How Acceptance Works

When you submit a project or generate an AI design through the DezzWorks client portal, you will be required to check a box confirming you have read and agree to these Terms & Conditions. This checkbox acceptance is legally binding under the E-SIGN Act and New York’s ESRA. Your acceptance is automatically recorded with your name, user ID, IP address, and timestamp.

No physical signature is required. Your checkbox acceptance has full legal effect.